tag:blogger.com,1999:blog-1913143473082500114.post2642460219251732382..comments2024-01-10T11:43:07.084-08:00Comments on Ephemerallaw: Emotional Distress Worth $150,000William Morrisshttp://www.blogger.com/profile/09679044599000737422noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-1913143473082500114.post-3930476002691972512008-01-18T13:38:00.000-08:002008-01-18T13:38:00.000-08:00Here’s another slant on problems with credit burea...Here’s another slant on problems with credit bureaus, a situation many privacy advocates feel has gotten out of hand. I am a customer of Experian’s Credit Manager, a paid service I have maintained for over 25 years. Back in 2006, my credit report mysteriously vanished from the system, not to be located by even top Experian and Credit Manager officials. And then my credit report returned, again mysteriously, about two months later without a peep from anyone at Experian or Credit Manager. As if it had never really happened. The reason I use the term mysterious is that the timing was somewhat coincidental with some earlier posts I did on my privacy blog criticizing credit bureaus for their abysmal customer service, specifically mentioning Experian. In all there were 14 e-mails and more telephone calls than I can remember, none of which resulted in any resolution from a staff so incompetent it is incomprehensible they hold their jobs. It is time for information companies like Equifax, Experian, ChoicePoint, etc. to realize that they exist only because of consumers’ personal data, and if they don’t start playing by the rules, the public might just band together and take it back. <BR/><BR/>Jack E. Dunning<BR/>Cave Creek, AZNasty Jack Buzzhttps://www.blogger.com/profile/06879350108081500723noreply@blogger.com